Standards of Excellence

United Way's Standards of Excellence is a comprehensive description of benchmark standards and best practices. Developed in conjunction United Way executives, staff and volunteers throughout the country, the standards are designed to enhance the effectiveness of the 1,350 United Way affiliates.  Spanning more than 100 pages, the new standards provide highly detailed descriptions regarding five key areas of operation.

You can download pdfs of the Standards of Excellence documentation by clicking on the links below.

Introduction

Community Engagement and Vision

Impact Strategies, Resources, and Results

Relationship Building and Brand Management

Organizational Leadership and Governance

Operations

Self Assessment Tool Booklet